Our Lady of Victory 

Catholic School

I can't turn on my chromebook. How do I fill out a ticket?

• You can fill out a ticket on any device; you just need to be logged into your OLV account.

• You'll need to tell your teacher and sign out a loaner from Mrs. Kroll in the office. Loaner devices can not go home overnight. You will bring it back to the office at the end of the day and sign it in with Mrs. Kroll.

• You can sign out a loaner device with Mrs. Kroll in the office with no penalty. Loaner devices can not go home overnight. You will need to sign it in and out each day with Mrs. Kroll.

• You will bring your chromebook to computer class with you. If you have your own mouse, you can bring that as well (there will be mice available if you do not have your own). You do not need to bring your headphones with you; you will use the ones provided in the lab. 

• The first thing to try is turning the chromebook off and back on again. If it's still not working correctly and you cannot continue your work, let your teacher know and he/she will call Mrs. Kroll.